How to pay
Pay at the kiosk, scan the code on the machine, or tap your phone. You don't need an app or an account, and coins still work too.
Pick the way that suits you
Pay at the kiosk
Choose your machine on the screen, tap your card or phone, and the machine starts.
- One kiosk pays for every machine
- Visa, Mastercard, Amex, Apple Pay, Google Pay
Scan the QR code
Every machine has its own code. Scan it and pay in your phone's browser.
- No app to download
- Apple Pay, Google Pay or card
Tap your phone on the machine
Hold your phone near the tag on the machine. The payment page opens with that machine already chosen.
- Fastest for regulars
- Works on iPhone and Android
Step by step
At the kiosk
- Choose your machineTap its number on the kiosk screen.
- Check the priceThe screen shows the cost before you pay.
- Tap to payCard, phone or watch. The machine starts by itself.
With the QR code
- Scan the codeIt's on the front of every machine.
- Choose your cycleThe page shows that machine and its price.
- PayApple Pay, Google Pay or card. The machine starts.
By tapping your phone
- Hold your phone to the tagIt's next to the QR code.
- ConfirmThe payment page opens with the machine already chosen.
- PayThe machine starts as soon as payment goes through.
Safe to tap, safe to scan
Payments go through a bank-grade payment system, so your card details stay private.
- Card readers are EMV-certified, the same standard banks use
- Payments are processed to PCI-DSS Level 1, the highest level
- Card details are never stored by the store or on our servers
- You only pay for the machine you chose, at the price on screen
Paid, but the machine didn't start?
Ring the help line any hour with the machine number. We can start it remotely or credit your payment back.
(03) 5550 3482
Questions about paying
Can I still use coins?
Yes. Every washer and dryer still takes coins, so you can pay whichever way you like.
Do I need an account?
No. You only need one if you want to check credit and rewards in My Account.
Does it work on any phone?
Scanning works on any phone with a camera. Tapping works on phones with NFC, which includes most iPhones and Android phones.
Can one kiosk pay for any machine?
Yes. Choose the machine number on the kiosk screen and pay. It works for every washer and dryer in the store.